Privacy Policy

Who we are

Our website address is: https://www.simbotistore.com. Simboti Store is brand owned by TNG Solutions registered in South Africa. Company registration number 2017 / 051763 / 07

Privacy and Cookies Policy

Simboti Store is committed to protecting your privacy. This privacy policy explains how Simboti Store collect customer information, how Simboti Store use it and what your access rights to the data are. If you have any questions concerning your personal information, please contact us or call 087 150 9174.

Information Collected

When you use the Simboti Store website to browse or for online shopping, Simboti Store collect the details provided by you together with the information Simboti Store learn about you from your use of Simboti Store’s Products or services and the transactions you undertake when visiting Simboti Store’s stores, such as:

We Use Cookies

Like many online service providers, Simboti Store uses cookies for the purpose of facilitating your use of Simboti Store’s Sites and to find out how Simboti Store’s service may be improved. Simboti Store use cookies and other technologies to collect and analyse information about you and your usage of Simboti Store’s site to test, analyse, deliver, and personalize Simboti Store’s content and the experiences you receive.

Cookies are small text files that are stored on your computer by your browser when you visit a website. You can find out more about cookies by visiting allaboutcookies.org.

Use of your Information

Simboti Store uses customer information to personalise its service and make communications more relevant to individual customers via mail, email, telephone, and fax or in person. This includes direct marketing activities like promotional offers, news and information about Products and services that Simboti Store think will be of interest to customers. Simboti Store also contacts customers to obtain feedback that will help improve its Products and services and for operational reasons. Customers may occasionally also receive very carefully selected and relevant third party communications done in conjunction with ourselves.

You can manage your communication preferences here.

Different Types of Cookies

Our website uses cookies for the following purposes:


We use access cookies to identify subscribers and ensure access to subscription-only pages. You understand you are participating in a public forum and that your submitted content and other personal information will be available to all other users of the Sites, the Community and potentially Third Party Sites;

Fraud prevention

We use fraud prevention cookies to monitor and prevent suspicious activity and fraudulent traffic.


Functional cookies are used to provide basic functionalities when using Simboti Store’s Site, such as the possibility to set your preferences or to remember your previous delivery addresses and recipients.


We use these cookies to monitor Site performance. This allows us to provide Simboti Store’s visitors with a high quality experience by quickly identifying and fixing any issues that arise. For example, Simboti Store might use performance cookies to track error messages, and to determine improvements to Simboti Store’s Sites.


We use analytical cookies to optimise Simboti Store service. For example, to optimise the usability of Simboti Store’s website by AB-testing a new feature, to make the website more user-friendly and to analyse how you use Simboti Store’s service. Simboti Store use cookies to help us understand Simboti Store’s audience and the success of advertising campaigns. Simboti Store also use analytical cookies to stop bots and malicious behavior like spam. When Simboti Store use analytical cookies, this could include third party cookies. These third party analytical cookies process personal information.


We use personal cookies to improve your experience of Simboti Store’s Products by personalising Simboti Store’s Sites. For example, Simboti Store help you to find new content and recommend email alerts based on the topics you read. Where Simboti Store’s Sites have such functionality, you can manage elements of personalisation in your account. Simboti Store want to understand what type of device and operating system you are using to show you the best version of the Site. Simboti Store use cookies to identify your location to display the Products on the Site that are most relevant to your location.


We use advertising cookies for commercial, editorial and promotional purposes. With these cookies, your internet and surfing behaviour can be followed over various domains and websites. Advertising cookies are often placed by third parties. For example, if you read a number of articles on food on other sites, you would see more food-related advertisements as Simboti Store have inferred that you are interested in this topic. You may also see advertisements for Simboti Store’s Products and services on other websites if you have previously visited Simboti Store’s Sites. Simboti Store use cookies to understand what advertisements you have been shown, or clicked on, and to present you with advertisements that are more relevant to your interests.

Simboti Store does not have access to or control over (personal data collected via) these cookies or other features that advertisers and third parties may use. Our Privacy & Cookie Policy is therefore not applicable to these cookies, and Simboti Store refer you to their Privacy Statements to read how they handle your data. Simboti Store may collect additional information arising from your participation in promotions, events or competitions offered by us and information you provide when giving us feedback or when you complete forms. Simboti Store make use of various data enhancement services to ensure that customer data is as accurate as possible. Simboti Store also recruit new customers through collaborative campaigns with third parties.

Some cookies are associated with your account. Other cookies are not tied to your account but are set on a browser or device. There are two broad categories of cookies:

Persistent cookies

Persistent cookies remain on your device until deleted manually or automatically.

Session cookies

Session cookies remain on your device until you close your browser when they are automatically deleted.

Our authorised staff and specific third party suppliers serving the direct marketing industry have access to the information for the purposes described above. Tasks of these third party companies and individuals include database and storage management, payment processing, analytics and general improvements of the service. When Simboti Store cooperate with third parties and they process your personal data on Simboti Store’s behalf, Simboti Store make sure your personal data will be handled with the same integrity and security.

Simboti Store is committed to protecting customer privacy and does not sell or disclose information to anyone for purposes other than as outlined above, unless legally obliged to do so. Customers are afforded the opportunity to easily opt out of any specific communication channel should they wish to.

Simboti Store is a member of the Direct Marketing Association of SA. Over and above its role as protector, the DMA SA sets out to promote best practice and raise the standard of direct marketing through the origination and regular updating of DM codes of practice and best practice guidelines.


Contact Us


087 150 9174.