Frequently Asked Questions

This Agreement was last modified on 21 September 2020

Shipping Information

What Shipping Methods Are Available?

Only one method is available at the moment which is 25% of the total order

How Long Will it Take To Get My Package?

48 to 72 hours our delivery team from JML will deliver to your doorstep in Zimbabwe.

How Do I Track My Order?

You can track your order here or you can contact us on Facebook page or email us your order number.

Do I Need A Account To Place Order?

Yes you need an account to place an order.

Which Areas to deliver to?

Currently, delivering to Harare, Bulawayo, Gwanda, Gweru, Kwekwe, Kadoma, Chegutu, then the other cities we deliver when order is more than 10k rand. Contact us if you want delivery to any other towns.

Do you deliver furniture and hardware ?

Yes we do, soon we will be having all the departments. Please send us an email with your enquiry hello@simbotstore.com